GE Profile Opal 2.0 | Countertop Nugget Ice Maker with Side Tank | Ice Machine with WiFi Connectivity | Smart Home Kitchen Essentials | Stainless…

After wasting my time with a lesser priced machine, I coughed up the money for this one. Let me tell you- it’s amazing! I’ve had it for over a month and it works great. I love the side tank and that we only have to fill it every few days. I love that the machine can tell when it isn’t full, and makes ice without any assistance from me. I love that the motor isn’t constantly running like the cheaper machines. The ice is great and has the perfect texture. Everyone in my house is drinking more water this summer!

Love this type of ice just and easy to use. Only wish the ice would last a little longer after it’s made

I have been using the Opal 2 for about a week now, and really like the machine. I decided to get this product mainly because it makes chewable ice, it can run on a schedule that you set with your phone, and I got tired of fixing the ice maker in my fridge. At first I was concerned that I might need to run it 24/7 due to ice melting, but in that quantity I have come to see ice in the machine over 8 hours after it was turned off (most was melted). But since this product reuses the melted water for next time I can get away with scheduling the machine to turn off at 8PM and still have ice waiting if I get up in the middle of the night.

Some things I spotted that hopefully will help others:

1) Sometimes the machine says add water even though the tank is full. This is due to tube heights at the back where there isn’t enough differential to allow the tank to drain. Simply pick up the tank as high as you can, if you hear the glub glub and see large bubbles go by then you are all set, otherwise tip the tank a bit to help get the flow going. Apparently you can prime the pump inside the unit too but what’s simplier than picking something up?

2) For some reason the Smart HQ app has a password character limit of 20. But if you log into their website to create your username and password, it allows you to enter much more than 20 characters. If you attempt to use a password longer than 20 characters, the so called smart app will truncate your password and as a result will fail to log in.

3) Syncing the Opal 2 to the SmartHQ app did not go smoothly at first (probably due to #2 above) and I ended up with the Opal on the network but the rest of the setup was missed (and the app told me that). So the fix was to remove the device from the app. The current state of the Smart HQ app makes this a little strange, like you are staring right at the delete option and yet it’s not labeled so. I’m sorry but I forget where it was, enough button mashing on your phone and you’ll figure it out. Once I got the device deleted and knew about #2 above, the setup was smooth. One thing that GE really needs to do is also print the connection information on the sticker in the back of the device as supplement material in their BOM. Unless you read what was on the sticker you won’t know there is something you need to read from the back of the unit, and if you have this thing under the cabinets it’s not really convenient to get your head back there so that you can type random character into your phone. So GE get with the times, you wasted all that paper on that thing you call an owners manual, at least put that paper to good use and print something your customers will need.

Best nugget ice you can get from your countertop. Reverse osmosis water keeps the descaling and loud noises to a minimum, however you still need to flush out and clean the system from time to time. Watch the you tube videos on why you need to clean the system. It is horrific.

Wifi enabled system lest me automate the ice making time which is great. I program it make ice in the middle of the night and then in the afternoon to keep up with the demand. Easy to just press the power button to make more when needed.

I do love it, but can’t say it is a great value.